It has been widely known for some time that Cuba has bad internet. Most people traveling to Cuba expect very little in terms of access, but according to Cuba’s First Vice President, Miguel Díaz-Canel, the government is working on making the internet more available, accessible, and affordable for its citizens, while also hoping to bring broadband internet to half of Cuban households by 2020. But currently, there are 3 ways in which one can connect to the internet in Cuba: (1.) Via an ETECSA Hotspot (2.) Via a hotel’s private internet connection (3.) Via a hotel’s ETECSA hotspot with an ETECSA Card. For anyone who may be slightly confused by what ETECSA is, it’s a state-owned telecom company that provides internet thorough government-approved hotspots around the island. You can find ETECSA cards at their offices across the country, which cost $2 per hour (bring your passport with you to purchase). You can also
purchase them at hotels or shops around the country, but expect those to be sold at a premium. Once you have a card, all you have to do is connect to an ETECSA Wi-Fi hotspot and type in the login information provided on the card when the login window pops up. Additionally, it is important to note that the locations that provide WiFi hotspots will be crowded, and will not be providing the internet speed you are most likely accustomed to.
To see a detailed list of the places that have Wi-Fi in Cuba, click the link below (remember you need an ETECSA card to get on the internet at all of these public access locations): Trip Advisor